I went to Office Max today to get boxes, bubble wrap and Christmas printer paper. While I was there I saw a sign advertising the Kindle Fire tablet in stock. I walked over to the display and after a few minutes of playing with it, knew I wanted one. My parents sent me birthday/Christmas money and I figured this was a great gift to spend my money on. There were two purchase tickets to take to the register and a sign saying "Free $15 gift card with purchase of the Kindle Fire."
I grabbed a ticket, picked out a protective cover and skipped (yes, skipped as I was quite giddy over my new toy) to check out. I stood in line FOREVER behind a woman trying to buy a blue folder with no SKU. After waiting many, many long minutes for her price check and singing country songs in my head, I finally get to the register.
I had the lady the purchase ticket and she looks at me and says "oh, we don't have these in stock. They have to be ordered and will take at least 15 days to come in. We will call you when it arrives, but since it has to be ordered it is not eligible for the gift card." Um, excuse me? This is a blatant example of consumer deception. If you KNOW they are not in stock, do not put out purchase tickets. If you KNOW they have to be ordered and are not eligible for the gift card, don't advertise it that way.
I am super angry. I told her I did not want it. As I was walking out of the store, she actually put the purchase ticket back by the display! Are you kidding me?! I know it probably won't do any good, but I am writing a complaint email to their headquarters. This is fraudulent advertising and I plan to let them know exactly what I think of their store.
