Friday, December 2, 2011

Consumer Deception

I went to Office Max today to get boxes, bubble wrap and Christmas printer paper.  While I was there I saw a sign advertising the Kindle Fire tablet in stock.  I walked over to the display and after a few minutes of playing with it, knew I wanted one.  My parents sent me birthday/Christmas money and I figured this was a great gift to spend my money on.  There were two purchase tickets to take to the register and a sign saying "Free $15 gift card with purchase of the Kindle Fire." 

I grabbed a ticket, picked out a protective cover and skipped (yes, skipped as I was quite giddy over my new toy) to check out.  I stood in line FOREVER behind a woman trying to buy a blue folder with no SKU.  After waiting many, many long minutes for her price check and singing country songs in my head, I finally get to the register.

I had the lady the purchase ticket and she looks at me and says "oh, we don't have these in stock.  They have to be ordered and will take at least 15 days to come in. We will call you when it arrives, but since it has to be ordered it is not eligible for the gift card."   Um, excuse me?  This is a blatant example of consumer deception.  If you KNOW they are not in stock, do not put out purchase tickets.  If you KNOW they have to be ordered and are not eligible for the gift card, don't advertise it that way. 

I am super angry.  I told her I did not want it.  As I was walking out of the store, she actually put the purchase ticket back by the display!  Are you kidding me?!  I know it probably won't do any good, but I am writing a complaint email to their headquarters.  This is fraudulent advertising and I plan to let them know exactly what I think of their store.

Monday, November 21, 2011

Santa knows when you are naughty!

I went to the Santa Claus House to finish up some of my Christmas shopping.  There is a display of beautiful Ne'Qwa Art ornaments.  Ne'Qwa Art is reverse painting on the inside of glass.  They are all hand done and expensive.
 
The ornaments on display are in a 3 sided glass case, all hanging from individual stands, with a sign, in plain site that reads "PLEASE ASK FOR ASSISTANCE!"
Now,  remember, I am at Santa's HOUSE!  In North Pole!  

A lady a few feet from me is looking at the ornaments.  She reaches in to grab an ornament towards the back and picks it up, along with its stand and starts to bring it toward her.  Can you guess what happens next?  That's right.  She bangs it into two other ornaments and all you hear if the breaking of glass.  All I could do was stare in horror, knowing the ones she just broke were the bigger ones and all were over $100 a piece.

Then, she proceeds to put it back and push things around while telling her husband to block the view and then move away quickly.  

Seriously?  You just broke 3 pieces of expensive merchandise because you could not follow directions and now you think you are going to hide it!  What the hell!  Santa is watching!!!!!!!!!!!! And so were his "elves" who quickly ran over and informed her she would be paying for those ornaments!

Santa knows when you are naughty! Don't try to put one past Santa in his own crib! I bet she is getting coal for Christmas!